In Stock Orders
In-stock merchandise generally ships within 3-5 business days of order confirmation.
Returns
Returns for full refund are offered for damaged merchandise only. Requests for returns due to damaged merchandise must be made within 15 calendar days of receipt. Refunds are only accepted for damaged merchandise. Returns are not otherwise accepted.
Shipping
For Domestic orders: Domestic economy shipping is via USPS Ground Advantage or UPS Ground Saver, and priority shipping is via USPS Priority Mail or UPS Ground. We will choose the best and safest method based on your selection at checkout.
Please notify us by email or phone if you have a change of address!
For International orders: We must declare orders as “merchandise” with full value for Customs. Anything less is illegal. Please do not ask us to devalue or mark items as “gift”. All international orders are shipped via Pirate Ship Simple Export Rate.
For lost packages: we must wait a minimum of 30 days before filing a claim for a lost package shipped within the US and a minimum of 45 days for an international package.